rohan.roy27929@gmail.com
8692094539
Andheri west, Mumbai, India
www.youth4work.com/y/rohanr
oy
WORK
EXPERIENCE
Risk
Operations Analyst
Citibank N.A
05/2019
– Present Achievements/Tasks
Analyzing
credit exceptions and understanding credit requirement
Preparing
MIS for risk analysis
Suggesting
changes in
the credit
limits to
help reduce
transaction volumes
Mumbai
linkedin.com/in/rohan-roy-
5b546998
SKILLS
Identifying
changes in the risk manual and ensure changes are incorporated in
the process
Approving
and performing
due diligence
on Lines
of Credit
extended to
bank’s corporate
clients headquartered
across the
globe.
Ensuring
credit utilizations
across all
banking products
are within
the threshold
and in adherence
to
both local
and global
regulatory requirements.
Perform
reconciliations to
analyze areas
of credit
excess and
providing solutions
to
respective stakeholders
to
curtail possible
credit breaches.
Retail
Risk
Processor-
unsecured
loans
HDFC Bank on ADFC payroll
10/2015
– 09/2016
Achievements/Tasks
Mumbai
Phone
banking officer
HDFC Bank on ADFC payroll
10/2014
– 09/2015
Achievements/Tasks
Won
Best Employee- Customer Service and Quality from HDFC Bank.
Responsible
for attending
inbound calls
and resolving
customer queries
related to
their account, product
or process
related information.
Indore
LANGUAGES
Hindi
Native
or Bilingual Proficiency
English
Native
or Bilingual Proficiency
Ensure
delivery of competent and consistent customer service, and meet the
service standards.
Revenue
generation through
cross selling
of the
Banks products.
Cross- selling
of all
Asset products, TPP
products, Card
products, Fixed
Deposits and
other liability
products.
EDUCATION
MMS-Finance
University of
Mumbai
07/2017
–
05/2019 Mumbaii
BMS-Finance
University of
Mumbai
07/2011
– 06/2014
ACHIEVEMENTS
Event
Head - Stock
market trading in College festival (01/2018 – 01/2018) Won
1st
prize
in
Management
maestro
event
of
the
college
in
the
year
2014