Curriculum Vitae





To pursue professional career in field of hospitality where my education and learning abilities will help in organization growth and my self.

To achieve high levels of customer services, by contributing proven abilities in hospitality industry.

Analyze banquet event orders, communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer’s expectations.
•Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customer on a daily basis.
•Monitor and control banquet budget (i.e., labor costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality Guest service
• Implement company programs (company/franchise) and resolve daily operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, SOPs and to ensure an optimum level of service, quality and hospitality.
• Supervise human resources in the banquet area to retain and motivate associates, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, recommend discipline and termination, as appropriate.

Completed diploma in hospitality management from INDO- AMERICAN HOTEL MANAGEMENT ACADEMY. (Awarded as excellence in tourism from tourism department, Govt. Of ANDHRA PRADHSH)

Completed degree of bachelor Arts (honors) from BERHAMPUR UNIVERSITY, ODISHA.

MBA in HR&FOREIGN TRADE from IICT lucknow. [Distance ]



Worked as an Associate in BANQUET with THE LEELA PALACE KEMPENSKI BANGALORE, from 12th may 2008 to 20th june 2009

The Leela Palace Bangalore effortlessly marries the traditional past of Bangalore with its technological present. Liberally sprinkled with both business essentials and creature comforts, it is conveniently close to both Bangalore’s business districts as well as its golfing greens.

Worked with The Oterra, Bangalore Electronic city BANGALORE as an associate from 4th Nov 2009 to 6th March 2010

The OTERRA sought to integrate both into the language of our design. We created a sense of connectedness and continuity in the elements that form the language of the hotel, repeating defining elements such as circles, circuitry, and layers of texture. From the very first moment, layers of intriguing detail create a unifying theme throughout the hotel. Guests arrive through a series of layers, through a grand atrium lounge draped in undulating sheers that move softly as the air flows. Contemporary Indian hospitality is another important motif, expressed in a variety of ways, from

carved screens that reflect local art forms, to a drink rail that lines the windows of the executive suite, affording breathtaking views.

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Worked With THE ZURI , WHITE FIELD BANGALORE as a guest service associate.

The Zuri Whitefield Bangalore is a chic business hotel in Bangalore that offers its guests a refreshing brand of hospitality with style and sophistication. One of the finest luxury hotels in Bangalore, The Zuri Whitefield Bangalore is optimized to cater to the global business traveller as well as the leisure seeker, offering everything to pamper you and ensure that you’re well attended to at all times.

To preparing banquet function prospectus that contains all the details of the proposed function

according to the needs.

Giving training class as well as daily briefing.

Associated with electronics billing system (IDS)

To implementing service procedure towards the guest.

To serving good & hygienic food towards the guest as a healthy way.

To holding regular meeting with section heads.

Training, motivating and effectively controlling staff.

Introduce new food menu in consultation with the chef.

To maintaining standard operating procedure.

To preparing duty chart.

To close interaction with kitchen.



Team work, Adaptability.

Enthusiastic.

Listening and Organizing.

Setting Goals and Standards.

Thinking Clearly and Analytically.

Making Decisions and Weighing Risks.

Planning and Scheduling Work.

Training, Coaching, and Delegating.

Time Management and Prioritizing.

Excellent Front of the House skills.

Food planning and preparation.

Nutrition.

Sanitation.

Business law and management.

Computer science.

Culinary courses.

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PERSONAL DETAILS

NAME : Shakti Prasad Pati.

FATHERS NAME : Mr.Laxmi Kanta Pati,

DOB : 24th Sep 1982.

MARITAL STATUS : Married.

HEIGHT :6 ‘.

BLOOD GROUP :O +ve.

PASSPORT NO : M5070408

PRESENT & PERMANENT ADDRESS :C-20,shivnagari,Near Mahatma Soc

Kothrud,Pune-411038,Maharashtra



LANGUAGES KNOWN :English,Hindi,Oriya,Telugu,Marathi,Gujurati,Bengali

I hereby declare that all above information mentioned by me is true to the best of my knowledge .I will be highly obliged if you give me the opportunity to perform my skill and techniques in your organization.

 

Place: Pune yours faithfully,

Date:

Shakti Prasad Pati