Susanta Behera
Email: beherasushant57@gmail.com
Contact: +91 9594673177
|
CAREER OBJECTIVES |
To work in a globally competitive environment on challenging assignments that help me explore myself fully and realize my potential that shall yield the twin benefits of the satisfaction and a steady-paced professional growth.
Job Profile: Currently working with Galaxy Info solution as a Desktop Support Engineer.
Interacting with the users and understanding the technical issues they are facing.
Solving the technical issues of Users by logging remotely.
Installing and troubleshooting of windows operating system.
Installation and troubleshoot of windows client os, XP, 7, 8, and 8.1,10,
Installation and troubleshoot of windows Servers 2003, 2008, 2012 Servers.
Software Installation: - MS Office , Antivirus & all basic software’s etc ( Java , Dot net , Adobe Reader )
Responsible for LAN connectivity and their links in office premises.
Installing of all kinds of NIC, Printers, Scanners, and Webcam Drivers etc.
Installation and working with Hard disk drives, Modems and Drivers.
Assigning IP addresses and trouble shooting.
Installation and configuration Microsoft Outlook 2003,2007 & office365
|
PROFESSIONAL EXPERIENCE |
Having 1Year of experience in IT Data center.
Monitoring of Network devices in data center.
Network Connectivity Support, Rebooting Server/Equipment.
Entering Commands using System Console.
Monitoring & Reporting Status of Equipment’s.
Inserting & Maintaining Customer’s Media/Tape Drives.
Swapping/Testing of Network Cables in Network Setup.
Communication with Customer for Updates of Activity as and when required.
Responsible for network & cabling connectivity in rack premises.
Provide L1 support and problem management for smart hand clients.
Installation of windows server 2008, and 2012.
Installing and troubleshooting of windows operating system.
WORK EXPERIENCE |
Working in Data center operation team as a Datacenter (L1)support Engineer from KAIZEN IT Services in Reliance DAKC, MUMBAI from Feb-2016 to 2017.
Company : KAIZEN IT Services
Job Profile :Data center operation Engineer
Description :Technical support for the Genpact (VDI) project in a Reliance DAKC, MUMBAI Data Center Operations team. Perform daily activities such as server rebooting cabling in racks premises. executing batch & backup jobs, handling backup tapes, processing requests, Handling problems & escalations, managing vendors, and working with both internal & external customers. Provide L1 support and problem management when appropriate.
Job Profile :Desktop Support Engineer.
TECHNICAL SKILLS |
Having 4 years of experience in IT.
Solving mail related issue at client level
Interacting with the users and understanding the technical issues they are facing.
Solving the technical issues of Users by logging remotely.
Installing and troubleshooting of windows operating system.
Installation and troubleshoot of windows client os, XP, 7, 8, and 8.1.
Installation and troubleshoot of windows Servers 2003, 2008, 2012 Servers.
Software Installation: - MS Office , Antivirus & all basic software’s etc ( Java , Dot net , Adobe Reader )
Responsible for LAN connectivity and their links in office premises.
Installing of all kinds of NIC, Printers, Scanners, and Webcam Drivers etc.
Installation and working with Hard disk drives, Modems and Drivers.
Assigning IP addresses and trouble shooting.
Installation and configuration Microsoft Outlook 2003,2007 & office365
Installing & configuring Printer Configuration.
Troubleshooting & managing of LAN Network.
EDUCATION QUALIFICATION |
B.A From Utkal University in 2019.
Odisha
PERSONAL PROFILE |
Name :Susanta Behera
Father’s Name :chandrakanta Behera
Date of Birth :18-06-1986
Marital Status :Married
Languages known :English, Hindi, odia, Marathi.
Hobbies :Traveling, listening music, knowing new things
Mobile No :+91 9594673177
DECLARATION |
I hereby assure that the information that has been provided above is true to the best of my knowledge.
SUSANTA BEHERA.
Place :
Date :